Dear Patients and family members,
We are excited to announce that we are finally able to resume orthodontic care for our patients! We will be reaching out to you soon to schedule any appointment that was previously cancelled. We ask you to please wait for our phone call, be mindful that we have many patients who need to be seen, and that we will not be able to accommodate everyone immediately.
We ask that you postpone your appointment if you are experiencing any of the following symptoms:
- Fever (defined as temperature above 100.4 F)
- Dry Cough
- Shortness of breath or trouble breathing
- Persistent pain, pressure, or tightness in the chest
- Runny nose
- Sore Throat
As always, our practice adheres to CDC and OSHA guidelines. Due to COVID-19, we have added supplementary precautionary measures to reduce risk even further:
- Please fill out this COVID-19 Consent form before arriving for your appointment
- Please brush your teeth at home, as our toothbrushing station will be temporarily closed.
- All Patients should call the office at (217)546-4674 upon arrival to the office. We will let you know when we are ready for you to come in. If possible, the patient should enter the office alone. For young children, one parent or caregiver will be allowed to accompany the patient but will need to stay in the waiting room during the appointment.
- The patient’s temperature will be taken and a pre-screening questionnaire will be completed prior to your appointment.
- A pre-treatment mouthwash (peroxyl) will be given to the patient upon being seated in the chair to swish.
- Once we have completed the appointment, the patient will be given a post appointment information sheet and we ask that future appointments be made by calling the office.
Other Precautionary measures we are taking:
- Magazines and the coffee bar have been removed from the reception area.
- A glass guard will be in place at the reception counter.
- All team members will have their temperatures taken and complete a pre-screening questions prior to beginning patient care for the day.
- Clinical staff will always be wearing a mask and a protective jacket.
- Extra protective mask, face shields, and high vacuum evacuation will be used for any procedure that would produce an aerosol.
- Every effort will be made to practice social distancing.
- All touch points will be cleaned and disinfected frequently.
We can’t wait to see all of your wonderful smiles again and look forward to continuing your orthodontic treatment.
Drs. Groesch, Longos and Middleton and team