Financial Information

Investing in Your Smile

A healthy, confident smile is something you'll enjoy for a lifetime, and we're honored to be part of that journey. Because every smile is unique, the cost of orthodontic treatment varies based on your individual needs and personalized treatment plan.

During your consultation, we'll carefully review your treatment recommendations, explain all fees, and discuss the payment options available to you. Our goal is to ensure you feel informed, comfortable, and confident before treatment begins—without any surprises along the way.

We believe everyone deserves a beautiful smile, and we'll work with you to create a payment plan that fits your family's budget.

Flexible Payment Options

We want paying for treatment to be as simple and stress-free as possible. Our office offers flexible payment arrangements designed to meet your family's needs.

We offer:

Pay in full discounts with cash or check
Flexible payment plans
Assistance with orthodontic insurance benefits

If your insurance provides orthodontic coverage, our experienced team is happy to help file claims and assist with any necessary paperwork. While insurance benefits vary by plan, we'll do everything we can to help you maximize the benefits available to you.

If you ever have questions about your insurance, your account, or payment options, please don't hesitate to reach out. We're always happy to help.

Convenient Online Patient Portal

Managing your account is easy with our secure online patient portal. At any time, you can:

View upcoming appointments
Review your account balance and payment history
Receive appointment reminders by text or email
Print payment receipts

If you need an itemized receipt or have not yet set up your online account, simply contact our office. We'd be delighted to assist you.

Our Commitment to You

We know your time is valuable, and we work hard to keep our schedule running on time so every patient receives the attention they deserve. We also understand that life happens, and whenever possible we'll do our best to accommodate unexpected situations.

To help us provide the best experience for all of our patients, we ask that you review the following fee policies.

Fee Schedule

Late Payment Fee: $20
Returned Payment (Insufficient Funds): $25
Missed Appointment: $25
Cancellation with Less Than 24 Hours' Notice: $25
Office Visit Fee: A patient who has completed treatment but wants new adjustments or a patient who requires new retainers may be charged an office visit fee and a replacement retainer fee (charges vary).
Excessive Broken Brackets: $20 per bracket after two broken brackets at a single appointment or more than five broken brackets during the course of treatment.

These fees help offset the additional time and materials required when appointments are missed or orthodontic appliances are repeatedly damaged.

Understanding Orthodontic Insurance Benefits

Choosing a dental insurance plan can be confusing, especially when it comes to orthodontic treatment like braces or clear aligners. If you're reviewing your benefits during open enrollment or changing dental plans, here are a few important things to know.

1. Dental insurance doesn't always include orthodontic coverage.

Before choosing a plan, ask:

Does it include orthodontic coverage?
Does it cover children, adults, or both?

2. Most plans have a Lifetime Maximum Benefit.

A Lifetime Maximum is the most your insurance will pay toward orthodontic treatment.

Most plans pay 50% of treatment costs, up to the Lifetime Maximum.

Example:

Treatment Cost: $8,500
Insurance Covers: 50% ($4,250)
Lifetime Maximum: $2,000

Although 50% of treatment is $4,250, your insurance will only pay $2,000 because that is the maximum benefit allowed by your plan. You would be responsible for the remaining balance.

3. Benefits are paid over time.

Most orthodontic benefits are paid in installments, not all at once. Insurance usually makes an initial payment when treatment begins, followed by monthly, quarterly, or annual payments.

If possible, keep your dental insurance active throughout treatment. If your insurance changes, ask if the new plan covers work in progress claims.

4. Check for waiting periods.

Some plans require you to wait before orthodontic benefits become available, even if routine dental benefits begin immediately. Be sure to ask if your plan has a waiting period.

5. Can you use two insurance plans?

Often, yes. One plan will be primary and the other secondary. For dependent children, many insurance companies use the Birthday Rule, meaning the parent whose birthday comes first in the calendar year usually has the primary plan.

Also ask if your plans allow coordination of benefits. Some plans combine benefits, while others have a non-duplication clause, which may limit what the secondary plan pays.

6. What if treatment has already started?

If you gain orthodontic coverage after treatment begins, ask whether your new plan covers work in progress. If it does, benefits are often prorated based on the amount of treatment remaining. Let us know about any changes to your insurance as soon as possible.

We're Here to Help

Orthodontic insurance can be confusing, but you don't have to navigate it alone. Our team is happy to review your benefits, explain your coverage, and answer your questions so you know what to expect before treatment begins.

Thank you for trusting us with your smile. We truly appreciate the opportunity to care for you and your family, and we're committed to making your orthodontic experience a positive one from your very first visit to your beautiful new smile.